1. What Personal Information We Collect

We may collect:

Name

Email address

Phone number

Child-related general information shared voluntarily

Booking and payment details

Website usage data (cookies, IP address)

2. How We Collect Information

Information may be collected when you:

Complete a contact form

Book a session

Subscribe to emails

Communicate via chat widget

Use the Website

3. Purpose of Collection

We collect personal information to:

Deliver services

Respond to enquiries

Process payments

Improve services

Send marketing communications (with consent)

Comply with legal obligations

4. Disclosure of Personal Information

We may disclose personal information to:

Payment processors

Email marketing platforms

CRM systems (e.g., GoHighLevel)

Website hosting providers

Some providers may store data outside Australia. By using our services, you consent to this potential overseas disclosure.

5. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. However, no internet transmission is completely secure.

6. Access & Correction

You may request access to or correction of your personal information by contacting:

[email protected]

7. Cookies

We use cookies and analytics tools to enhance user experience and improve Website functionality.

You may disable cookies in your browser settings.

8. Marketing Communications

You may unsubscribe from marketing emails at any time via the unsubscribe link.